Making Conversation: AskCR is Here.
At Consumer Reports (CR), we’ve been testing for decades—from discovering lead in hair products to determining the most reliable electric SUVs to...
Blog Posts
Found 235 posts
More Smart Home Companies Want to Hear from Security Researchers
This story was updated on Monday July 14, 2025 to reflect new information from Abode, which alerted us to its dedicated security contact and shared...
Consumer Reports & OneTrust Successfully Complete End-to-End Testing of the Data Rights Protocol in a Production Environment
Earlier this year, the Data Rights Protocol (DRP) consortium announced the release of the DRP 1.0 spec, signaling that the DRP is ready to be...
Meet CR’s 2025 Public Interest Tech Fellows
This summer, Consumer Reports (CR), in partnership with the Public Interest Technology (PiTech) Initiative at Cornell Tech, the Ethics, Society,...
Agents Talking to Agents (A2A): Reshaping the Marketplace and Your Power
In previous posts, we explored the importance of loyalty in AI agents and the legal framework like the Uniform Electronic Transactions Act (UETA)...
AI News & Marketplace Roundup: Autonomous Shopping & the Agent Economy
In my last post, I explored AI’s growing influence, regulatory tensions, and the rise of agentic AI. Since then, that momentum has only...
New Report: Digital Harassment, Treating Online Abuse Like Spam
In 2021, PEN America published a report, No Excuse for Abuse, mapping out the ways social media companies could better protect and support users...
My Agent Messed Up! Understanding Errors and Recourse in AI Transactions
In my previous post, I shared highlights from Stanford CodeX’s AI Agents x Law Workshop exploring how we might foster an ecosystem where AI agents...
Defining ‘Loyalty’ for AI Agents: Insights from the Stanford AI Agents x Law Workshop
AI agents are rapidly moving from science fiction to daily reality. These sophisticated software systems promise to manage tasks, conduct...
Consumer Trust, Real-World Impact, Multi-Agent Systems: Highlights from AI Agent Congress 2
Members of the AI Agent Congress gather in San Francisco, CA on March 31, 2025. This week in San Francisco, Consumer Reports (CR) joined the second...
White Papers
2025
Mixed Signals: Many Companies May Be Ignoring Opt-Out Requests Under State Privacy Laws
AI Voice Cloning: Do These 6 Companies Do Enough to Prevent Misuse?
2024
2024 Consumer Cyber Readiness
2023
2023 Consumer Cyber Readiness
A Raw Deal for US Consumers: Online platforms will make changes to better serve European Consumers but not US Consumers
Future of Memory Safety: Challenges and Recommendations
2022
Consumer Cyber Readiness
Opening Black Boxes: Addressing Legal Barriers to Public Interest Algorithmic Auditing
2021
The Case for Fair Market Rules for the Largest Online Platforms
2020
Platform Perceptions: Consumer Attitudes on Competition and Fairness in Online Platforms
Privacy Front and Center
2000
Direct-to-Consumer Genetic Testing: The Law Must Protect Consumers’ Genetic Privacy
Understanding the Scope of Data Collection by Major Technology Platforms
The Evolution of Consumer Attitudes Toward Online Tracking, 1995-2019
Research
2024
Data Defense, Evaluating People-Search Site Removal Services
CR Vulnerability Disclosures, Video Doorbells
2023
Who Shares Your Information with Facebook? Sampling the Surveillance Economy in 2023
P2P Payment Apps: A Case Study for a Digital Finance Standard
2022
Broadband Pricing: What Consumer Reports Learned From 22,000 Internet Bills
2021
Credit Not Due: The Limitations of Popular Credit Score Apps
The State of Authorized Agent Opt-Outs Under the California Consumer Privacy Act
Effects of Varying Education Level and Job Status on Online Auto Insurance Price Quotes
Evaluating the Privacy Practices of Mental Health Apps
2000
California Consumer Privacy Act: Are Consumers' Digital Rights Protected?
Collecting #Receipts: Food Delivery Apps & Fee Transparency
Survey Data
2019
Privacy Risk Benefit Survey
Data Privacy Habits Survey
Social Media Survey
2018
Privacy Control vs. Ownership Survey
Social Media Survey
Medical Privacy Survey
Social Media and Privacy Survey
2017
Net Neutrality Survey
Privacy and Net Neutrality Survey
Government and Consumer Issues Survey
2015
